Email Marketing: A Little Known Way To Remain Relevant In Their Inbox

I thought this was a great and rather unique example of an email that aims to re-calibrate the level of engagement. Essentially proactively saying, we noticed you may need less communication: “We haven’t heard from you in a while, how can we adjust the frequency of our communication so you don’t unsubscribe completely.”

Ok, I’ll bite and open your email. I admit, I’ve been away from my personal inbox a bit more lately actively engaging in the physical world (#girlswhotrain). And also trying to be diligent about saving a bit of cash not buying every new Reebok shoe that comes on the market.

This email has a great approach because it taps into why I connect with the Spartan brand, reminding me of the mindset of never giving up. And the fact that they noticed I haven’t been clicking through to the website (clearly a diligent marketer leveraging their data & ESP). We, the brand, respect your training time and mental capacity so let’s actively provide you with a way to adjust the frequency of emails accordingly. I love how they use the illustration of buckets as a CTA to continue to engage with the brand at my own pace.

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How can you show your non-engaged consumers that you notice them? What can you do to ask them how they want to be communicated to or how often they want to hear from you?

Author: Holly Miller Anderson

Holly is passionate about helping brands become better digital storytellers. She educates marketers, guides junior SEO's, and advises businesses on how to be successful online in the face of a changing digital landscape with practical SEO and marketing advice. Holly also documents her lifestyle from travel adventures, fitness, to every-day fashion inspiration. She has dedicated herself to a few key sports over the years that have shaped her agility and performance capabilities. From her early start as a martial artist (8 years) in the style of Kenpo to her hobby of 10+ years as a competitive ballroom dancer in the American Standard style 5-dance category dancing the Waltz, Foxtrot, Tango, Viennese Waltz and Quickstep. Holly has and continues to lead an active lifestyle. Currently, she enjoys training in the sport of Olympic Weightlifting and being an avid CrossFit'er and enjoys getting her hands dirty at the occasional Spartan Race.